We will come when we say we’ll come...
We will do what we said we’ll do...
We will always act in a manner that is professional, responsible and above all right for you.
Libertas is a personal support and home care service.
We provide help and home support to people where and when they need it most, in their own house or getting out and about.
When things get difficult at home, one of the first things to suffer can be our independence, we are often less able to do some of the things we like to do. This is where Libertas comes into its own. We have 15 years’ experience of supporting both younger and older people.
Your Personal Assistant is there to help you according to your wishes, allowing you to do more of what you like. We think you will become friends with your Personal Assistant, but we guarantee that they will be friendly, reliable and above all professional.
Home Support can be anything from washing and dressing, help with shopping or collecting medication, help in the garden, appointments or trips and days out... anything in fact that will help you live the life you want.
- We engage effectively with our clients and their families. We believe that we can only provide personal care with a real difference by taking the time to understand each individual, their needs, hopes, fears, likes and aspirations.
- We work together to establish individual requirements and get our service right. We have developed a good channel of communication including feedback from clients and families.
- We recognise the importance of avoiding unplanned hospital admissions and so, wherever possible, we let family and other professionals know if any unexpected health issues arise.
- Continuity is key in providing a stable, successful service. We try to always keep the same Personal Assistant(s) with our clients. When change is unavoidable we will let you know beforehand and we will not send somebody you have not met before.